Shipping policy
SHIPPING POLICY – MARSHAMLLOWSCARF
Thank you for shopping with Marshamllowscarf. Please read our shipping policy carefully before placing your order.
Pre-Order Items
Pre-order items require a processing period of 7–15 working days after payment has been successfully received. Processing time may vary depending on product availability and production schedule. We appreciate your patience and understanding.
Domestic Shipping (Malaysia)
Orders within Malaysia are estimated to arrive within 1–4 business days after the order has been processed and shipped.
Please note:
- Shipping time excludes weekends, public holidays, and non-working days.
- Delivery time may vary depending on your location and courier service.
International Shipping
International orders are estimated to arrive within 7–21 business days after shipment, depending on the destination country and courier service.
Please note:
- Delivery time may vary due to customs clearance procedures, local courier handling, and country-specific regulations.
- Any import duties, taxes, or customs charges imposed by the destination country are the responsibility of the customer.
Delivery Issues
If you experience any delivery issues, delayed shipments, or require assistance regarding your order, please contact us at:
Email: operationteam.ms@gmail.com
Marshamllowscarf will do our best to assist and ensure your order reaches you safely.